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Privacy Policy

We are Natálie Fraisová, registered in the Trade Register.

Contact details:
+420 604 333 323
nataliefraisova@gmail.com
Company ID: 02048973
Osvobození 99, Čavisov

We operate the online store at www.byeyra.cz.

In order to provide our services, sell goods, and operate our website, we process certain personal data.

The processing of personal data is governed in particular by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation, “GDPR”).

Processing of Personal Data

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1. Contact Form

When you request our products or services, we work with the contact details you provide, primarily through the inquiry form. This includes your name, surname, phone number, address, and email.

Why?
We use this information to contact you regarding the goods and services.

On what legal basis?
Processing is based on Article 6(1)(b) GDPR – taking steps prior to entering into a contract at your request.

How long will we process your data?
If no further cooperation follows, we will process your data for a maximum of 30 days after our last communication.

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2. Purchase of Goods

When you make a purchase, we process the information you provide, primarily billing details: name, surname, address, and contact details (email, phone number).

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Why?
We need this data to fulfil our contract – to deliver goods or services. We also use your contact details to communicate about the status of your order, potential complaints, or questions.

We further process personal data to meet our legal obligations (mainly accounting and tax requirements, or complaint handling).

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On what legal basis?
Processing is based on Article 6(1)(b) GDPR – performance of a contract, and Article 6(1)(c) GDPR – compliance with a legal obligation.

How long will we process your data?
For the duration of the service provision and for 24 months after the last delivery of such service or goods.

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3. Newsletters (Commercial Communication)

If you are a purchasing customer and did not opt out at the time of purchase, we will use your email address to send you our newsletters.

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On what legal basis?
This is permitted by Section 7(3) of Act No. 480/2004 Coll., on Certain Information Society Services, unless you opted out at the time of purchase.

How long will we process your data?
For 24 months from your last purchase. You can unsubscribe at any time via the link in the email or by contacting us at natalie@byeyra.cz.

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Who will have access to the data?
Your data remains with us. However, some companies and persons who help us run our e-shop may access it:

  • the operator of the e-shop platform Wix.com

  • companies involved in shipping goods (Zásilkovna s.r.o.)

  • companies processing payments

We process personal data only within the European Union.

Other Information

  • We do not have a designated Data Protection Officer.

  • We do not engage in automated decision-making or profiling.

  • If you have any questions about personal data, contact us at natalie@byeyra.cz or call +420 604 333 323.

Use of Cookies

Cookies are text files containing small amounts of information that are downloaded to your device when you visit our website. They are sent back to the website on each subsequent visit (or to another website that recognizes them).

Cookies perform a variety of functions, such as enabling efficient navigation, remembering your preferences, and generally improving the user experience. They can also ensure that online ads are better tailored to your interests.

On our website we use the following types of cookies:

  • Necessary cookies – required for the operation of the website (e.g. login to secure areas). These cannot be disabled.

  • Analytical/statistical cookies – help us recognize and count visitors and track how they use our site. This helps us improve the way our website works. These are only activated with your prior consent.

  • Advertising cookies – track your preferences and allow ads and content to better match your interests and online behavior. These are only activated with your prior consent.

Further information about cookies and current lists can be found via individual browsers, most often under “Developer Tools.”

Consent may be expressed by checking the box in the cookie banner. You can later refuse cookies in your browser settings or set them individually.

For more information on managing cookies, see:

Your Rights

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Under GDPR, you have the right to:

  • request information about which of your personal data we process,

  • request access to this data, have it updated or corrected,

  • request restriction of processing,

  • request a copy of processed personal data,

  • in certain situations, request deletion of personal data,

  • in some cases, exercise the right to data portability,

  • object to processing based on legitimate interest.

If you believe we are not handling your data correctly, you have the right to file a complaint with the Office for Personal Data Protection or take your claim to court.

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These terms are effective as of 12 March 2023.

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